Today is     

   

VISION

........................................

TESTIMONIALS

........................................

POLICIES

 
 

P O L I C I E S

 

To get the most out of your spa experience, we'll guide you through our policies and procedures:

 

ETIQUETTE 

 

To ensure that guests can enjoy the tranquil environment of OCEAN Day Spa, we respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged. For the protection and safety of your child and to ensure a pleasant visit for all of our clients, children are not permitted in the spa service areas. Smoking within the spa is prohibited.

..............................................................................................................................................................

 

RESERVATIONS 

 

Advanced booking prior to your arrival is recommended to secure your preferred date and time of treatment.  Please arrive early  We're committed to offering all our clients a reliable timetable so please check in 20 minutes prior to your first scheduled appointment to allow you time to fill out our client information form, change and put your personal effects in your own private treatment room. If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule.

..............................................................................................................................................................

 

CANCELLATION 

 

In the event that you can not make your scheduled appointment, we request 24- hour notice prior to your visit to avoid a 50% cancellation fee. No-show appointments will be charged 100% of the cost of services booked. All appointments are confirmed two days in advance.

..............................................................................................................................................................

 

SPECIAL CONSIDERATION 

 

We ask that you advise us of any illness, injury or change in your health status, prior to any treatment(s), to ensure optimal attention to your needs and to be sure our treatments do not, in any way, interfere with any medical issues you may have.

 

Please include this information on the Client Information Form.  We at OCEAN Day Spa are greatly concerned for the well being of our guests. Please advise us when phoning to book your appointment of any medical condition so that we may suggest appropriate spa treatments for you.

..............................................................................................................................................................

 

SANITATION 

 

All of our linens, towels, and jacuzzi throne pedicure chairs, are sanitized prior to each service.

..............................................................................................................................................................

 

VALUABLES 

 

A secure locker for valuables is provided in the treatment rooms, but if possible we recommend that you do not bring jewelry to the spa. The management accepts no responsibility for the loss of valuables of any kind brought into the spa premises.

..............................................................................................................................................................

 

WHAT TO WEAR 

 

For body treatments including massage, body wraps, and body exfoliation, no special clothing is required except the robe and sandals provided by the spa. However, you may choose to wear undergarments or a bathing suit, if you do wear under garments please bring an extra set to change into following your service. Our therapists use professional draping techniques to ensure your privacy. Undergarments or bathing suits are mandatory for all body services provided for men.

..............................................................................................................................................................

 

GRATUITIES 

 

Prices listed do not include taxes or gratuities. Gratuities are at the discretion of the guest. A quality service is typically 15-20%.

..............................................................................................................................................................

 

GIFT CERTIFICATES 

 

Certificates are available for specific treatments, spa packages (to be completed in one visit) or any denomination. For your convenience, there is no expiration on gift certificates. They are however not redeemable for cash and non-refundable.  We can mail gift certificates to the recipient at no extra charge within five business days. Please call our Spa Concierge to make arrangements.

..............................................................................................................................................................

 

PAYMENT 

 

We gladly accept Cash, Debit card, Visa, Master Card, Diners Club and American Express. Prices are subject to change without notice. All session, treatment or service times include consultation and/or assessment procedures.

 

 

   © Ocean Day Spa    |    #108 - 3242 WESTWOOD STREET, PORT COQUITLAM, BC V3C 3L8   |    T   6 0 4 . 5 5 2 . 8 0 8 1    |    Website by Spiderplus